Showing posts with label Daily News. Show all posts
Showing posts with label Daily News. Show all posts

Tuesday, July 12, 2011

Busy month of July!

All things being fun and exciting, July is a busy busy month! Filled with weekend photoshoots and events.

There was a weekend where I had aThomas The Tank birthday shoot at Marc's Residence in KL. A very very posh service apartment in the heart of the city, right in the middle of the Golden Triangle. One of the little perks in being a photographer, you get to visit cool apartments in the city! End last year I had the privilege to visit The Binjai, another very posh service apartment for an Aqiqah shoot. So the Thomas Party was a blast, planned and decorated by party planner extraordinaire, Yee Send. Who would have thought Thomas could be such a fun theme. Well Yee Send made it possible! I wished I hired her for Ayden's first birthday party. Well, there's plenty more birthdays to come!

Just last weekend I had to be in Kuantan for an English, Math and Science Fest, where I was a committee member, so I had to be there. The horrid part of it is that I had to miss a DURIAN FEST that my office was organising and miss out on a free flow of the glorious golden fleshy, gorgeous smelly fruit. And I missed it for a stupid kids maths and science fest! And all I had to do was be the emcee for the day! To make myself feel better, I brought my whole family there so Ayden get to have fun by the beach, cos I was staying at Swiss Garden, while I go to work. The event turned out well, with a few last minute changes here and there, common when one organises an event. But generally it went fine. And to make up for the loss of opportunity to stuff my face with durian, on the way back from Kuantan, we stopped by to get Musang King at Karak!! Oh SO NICE!! And since hubby is not a fan of durian, the maid and I and of course Ayden had one whole large prickly one to ourselves. Musang King is seriously the best. At RM24 per kg, apparently it was a bargain.

Then on Sunday I had a baby portrait session. Went well, nothing special. Had some good shots. Only now staying up late to edit. So what else is new!!

Another exciting thing happened in the last few days, 2 of my best buddies had given birth!! One to a gir, and another to a boy! Both weigh 3.3kg and is still all brand new and pink. I brought Ayden to meet his two new friends, he did not have a clue what was going on but am sure when the babies are older, they will know what to do!

The coming weekends are equally exciting. My company will be having a family day and the following week hubby and I will be heading down to Singapore to watch Lion King!! Our first holiday together since Ayden was born!

Finally in the last weekend of July, there is meant to be another portrait session, for a family of 30! They are yet to confirm, but seriously, am hoping they dont. THIRTY!! That would be the largest family I would have ever shot.

In between all of that, I still have to ganti puasa. Lots to make up for since I was pregnant and breastfeeding the last 2 Ramadhans!

Thursday, December 31, 2009

A New Year Greeting



2009 will be drawing to a close in a few hours time. There are mixed feelings about 2009, but looking at the glass half full, it was a pretty good year.

Looking at 2009 at a glance, it was full of hospitalizations, traumatic politics at the workplace and disagreements with my better half. However, it was also filled with fun holidays, finally a baby on the way and a job change that I've been yearning for. So in the end, 2009 worked out well.

I do hope that we the start of our little family, we can finally settle down with our lives and appreciate the little things that we have, rather than stressing ourselves with the ridiculous rat race at the corporate world. I am beginning to recognize my priorities and hopefully life throws less challenging hurdles at me in the years to come.

A old colleague/ friend of my passed away the day after Christmas. He was only 28 years old. He leave his wife and 1 year old son. He passed away on the way to the mosque for Subuh prayers and apparently he had seizures and then a heart attack. We've never known if he was ill or anything, it was all so sudden. Could it also been due to stress? A friend of hubby's also passed away a few months back, at only 36 years old due to heart attack. This was stress related, apparently he had not slept well for a few weeks. The CEO of SAP India aged 38, also passed away of stress related heart attack a few weeks back.

Is this all worth it? Yes there are opportunities to grab…. If we work hard, but do we kill ourselves along the way. What is important in our lives? Is money the only thing?

2010 will be a year where I straighten out my priorities. My priority will be my son and my husband. Career can come second. If it is within reach, I will still strive. But the moment it compromises my priorities, I will back down.

A Happy New Year to everyone. May your dreams and wishes come true in 2010.

Take care of you.

Tuesday, December 15, 2009

Police bust syndicate selling babies


I found this article in the newspaper today. It is not something new or neither we are hearing this for the first time. The individuals responsible are SICK and totally have no moral values. Its money over matter. I have surfed Malaysian Fertility forums before and I have come across people who were looking to adopt say that they were charged a high price for babies that they want to adopt, more so for baby boys.

So if you are planning to adopt, please please know your sources. Adoption is not meant to cost a lot of money. Perhaps just some administration fees. If the buying stops, the exploitation will too. Please spread the word.


Taken from The Star Newspaper


KUALA LUMPUR: They "hired" women and made them sleep with men. Nine months later, they would "harvest" the babies born and sell them to childless couples.

And if this was not heinous enough, they would then tell the new mothers that their babies were not "beautiful enough" and cut down the amount of money originally promised to them.

Behind this "baby factory" is a 50-year-old woman from Banting, known as "Auntie".

She roped in her husband, cousins and other relatives, making the babies-for-sale syndicate a family business that had been operating for more than five years.

Police managed to bust the syndicate with the arrest of 15 people, nine of whom were members of "Auntie's" family. Two women who had been "hired" were also arrested.

Police rescued five babies — two girls and three boys aged betwen two weeks and nine months — who were about to be sold off.

Federal CID Director Comm Datuk Seri Bakri Zinin said two couples who were going to buy the babies were also nabbed last Friday.

"The couples included a university lecturer and a company manager and were arrested in Kajang," he told a press conference yesterday after presenting commendation letters to policemen at the senior officers mess in Bukit Aman here.

Bakri said police were now looking for a doctor who is believed to be the leader of the syndicate.

The doctor owns a private medical centre in Klang where the babies are believed to be born.

"The doctor went into hiding soon after two couples who wanted to buy the babies were arrested," he said.

He said police managed to bust the syndicate following a tip-off on Dec 4 which resulted in a team from Bukit Aman arresting the family of nine from various locations in Banting and Klang.

The syndicate then brought police to different houses located in Banting and Klang where the two baby girls and three baby boys were found.

Bakri said the "hired" women were from Indonesia, the Philippines and Vietnam.

"Each of the babies was sold for between RM15,000 and RM20,000 or more, depending on the looks and health of the infant," he said.

He said the foreign women "hired" as mothers would be promised RM5,000 for each baby.

"When the baby is born, the syndicate would then claim that the infant is not up the buyers' standard. The mothers would then be paid lower, about RM2,000.

"Investigations showed that local men, especially orang asli, were paid by the syndicate to produce the babies with the foreign women," Bakri said, adding that police believe there were more foreign women working for the syndicate.

Bakri said the syndicate operated in Banting, Kajang and Klang and sourced for potential buyers through word of mouth.

He said to further convince the buyers, the syndicate would produce legitimate documents with the help of the doctor.

Bakri said police did not rule out the possiblity that National Registration Department employees were involved.

Women, Family and Community Development Minister Datuk Seri Shahrizat Abdul Jalil expressed shock at the existence of such a syndicate and congratulated the police for their success in rescuing the five babies.

She hoped that the Attorney-General's Chambers would expedite action against those responsible.

"Information and cooperation from the public is vital to prevent such syndicates from exploiting babies for their own benefit," she said.

Monday, November 23, 2009

Weekend fun


What a fun weekend! It started off with a karaoke/ birthday do with my monthly makan geng. For some reason the karaoke was held at Redbox the Curve rather than Pavillion as most of the gang is at KL, only me in PJ. Maybe it was fully booked. So needless to say, the poor souls had to battle the Friday evening traffic, while I arrived nice and early and waited by myself for about an hour before hubby turned up. Did I sing by myself while waiting? Heavens no! I may like karaoke, but am crap at picking the songs I want to sing. Besides I did not want to sing myself, so I ate while waiting for the rest to arrive.

The birthday boy arrived soon after (who did not guess that we were celebrating his birthday as it was a surprise). Then everyone trickled in slowly. We had to vacate the room my 9.30pm, where most of us tak puas nyanyi, so continued our "performance" at the snooker place at Cineleisure where there were little rooms for karaoke too. Its almost like a phone box but apparently the gang did not mind. They wanted to sing summore! And it was hilarious! Some of us played pool outside some sang inside, some just took turns playing pool and then singing. It was fun! Must most definitely do it again.

Saturday morning was spent at the Pureen warehouse sale where I bought all the baby toiletries I needed. Since we had bought nothing so far, so the warehouse sale was appropriate. They had everything in out checklist. I had no idea if the stuff I bought was far cheaper compared to other places but I suppose if it is a warehouse sale, must be cheaper right? There were TONS of people and it baffles me why people bring their newborns with them, some in strollers some being carried, to a warehouse sale. Its insane. The blessing was that it was a cloudy day and the air was surprisingly cool so it was less suffocating in the tent set up outside the facility. Diapers were apparently cheap, the mid range costing 24 sen per piece and high end costing 50sen per piece, where I assume is cheap because people were stocking like there was going to be a state of emergency tomorrow. So I did likewise, but only bought enough for a month as  I was not sure if the brand was suitable for baby. Again, first born = clueless.

Sunday was also spent buying baby stuff, this time clothes. I dragged my mom with my and we bought some stuff at Mothercare as well as Anakku. Those who are cost conscious, don't assume straight away that Mothercare costs a bomb. I bought a pack of newborn romper suit for RM95 for a pack of 7. That works out to be RM13 per pair. I went to Anakku looking for a bargain and guess what, their sale item was RM11 per pair and the quality is by far very different from Mothercare! One might argue in so many ways but price vs quality, already we can see which one is more worthwhile.

So at 6 months preggers, I am still doing stuff like I usually do, but with less stamina. I do get an earful from people saying I should not be doing this or that, or eat this or that. It is annoying but I am sure people mean well. I am a paranoid person and I would usually check with the doctor first before hand eg getting massages and eating half boiled eggs. If the doc says its ok, then I will be comfortable doing it. Otherwise, I would of course refrain.

Friday, November 06, 2009

FB obsessions

So we all know that the latest obsession is Facebook. And also the latest obsession in Facebook is Farmville. And yes I am a part of all of that obsession.

I noticed a whole lot of people farming from their status updates. I for one have no patients to play FB games. Games like scrabble which was a big hit did not stir any interest either. But since LOADS of people were playing FV, I thought I give it a shot. And I was HOOKED soon after. I now have a cool estate sized farm with a barn, a quaint little cottage and a farm house.

Then came the next obsession Cafe World! Again I was curious cos everyone was playing it. Now I am hooked too! Though my cafe is still very small, it is a cosy little diner :)

Now I am trying to figure out how to print screen on the mac so I cam post some pictures of them!

Friday, October 30, 2009

This Is It!


Two nights ago we went to the MJ This Is It movie at the cinema. I am not a big fan of MJ, but because its MJ, of course I’d go!

I was absolutely gobsmacked with the whole movie. It was basically a documentary type of programme, with recordings of the This Is It’s final dress rehearsal and all the hard work and passion that went into it. I was thinking to myself, my goodness, at MJ’s age, he is so passionate, energetic, still has the moves, definitely still has the voice and what a down to earth guy. He goes into the tiniest detail with the musicans, making sure the dynamics is to what he wants, he works the moves with his dancers and he is there at the shoots for the video in the background. It was so superb. I was captivated, amazed and had a new love for MJ.

Best of all, he treated his crew, his dancers and everyone with respect. He knows what he wants, he was a perfectionist, but he did it respectfully.

He loves the environment. He is probably the only artist I know who promotes saving the environment, and he was passionate about it.

Monday, October 26, 2009

Sunday could have been....


spent boogeying to Beyonce's tunes at Stadium Bukit Jalil. I was sooo looking forward to it. I even planned what to wear and some of my friends had planned a car boot party before the concert starts. I can't believe it is postponed or cancelled even.
Oh poooooohhhhh!!

Friday, October 23, 2009

Weekend plans

This weekend we have a BBQ planned with some friends. Can't wait! Its a pot luck and we've been planning it for weeks. We are bringing mash potatoes because it is hubby's signature dish and is a big fav at every BBQ party.
Besides that I have a bit of shopping to do for the nursery. Got to get cracking on the furniture at least. Or at the very least, a chest of drawers to put little things that I might pick up along the way eg towels, swaddles, bibs, socks..... so excited!

Tuesday, October 06, 2009

My choice of poison...


Is coffee. I don't drink a lot of it, but I must have a cup at the start of the day. Otherwise, I would be completely spaced out and would not be able to start the day properly.

When I was working at KLCC, I would get my coffee at San Francisco coffee every morning! I have already countless of times redeeem my loyalty card, every 10 stamps one free coffee any size and flavour. Their breakfast is yummy too. So on average, I spend almost RM15 everyday on breakfast!


So I considered getting my own coffee machine. It is not that expensive. The idea came about when a friend was explaining over dinner that they bought a coffee machine from Australia for hardly RM200! Even if it is AUS200 it's still cheap. I checked out Best Denki and they have some for under Rm1000. Its really an espreso machine with a milk steamer. The expensive ones which costs more than a few thousand RMs are coffee machines, where everything is automatic. One push of a button and you get cuppucino, latte etc.

I also found out that the quality of the espresso is not only in the coffee beans, but also the coffee machine. I don't know why or how, so now the question is, what is a good brand to get? I know that the steamer should be at least 15 bar. Most of the machines at Best Denki is 15 bars so thats no problem.


Maybe I need to research some more or maybe ask some restaurant owners their opinion.

Wednesday, May 13, 2009

Gym bum

After 3 weeks running (or rather walking very quickly) at the KLCC park with my friend J, I decided that it was not for me. I could not see any visible difference. So I decided to go back to my body pump class again.

Yup, it is more satisfying. I can feel my muscles hurting, painful, but in a nice kind of way. Feels like I've properly worked it out. I feel firmer too, at least when I walk, less parts of me jiggle :)

Today, I thought I try something more fun. The Fitness First, Maxis tower branch now has line dancing. I expected it to be "country" type of line dancing. Turns out to be a more modern type of moves with pop music. Not bad, and was quite fun. Will definitely go back for more.

I finally did it. I've submitted my long leave application. I will be taking 2 months off. Honestly I don't know why that is such a difficult decision to make. Its not like the Company will miss me or anything! I am so looking forward to the break!

So folks, I will be without salary for 2 whole months. Which means no treats at Zara for me, or Cats Whiskers, or expensive splurges at the spa, manicure, pedicure. If anybody wants a portrait session for their children, for themselves, for their loved ones, LET ME KNOW! :) Every penny will definitely help :) :) 

Saturday, March 21, 2009

A Lazy Saturday


Hubby is away for the weekend, so I had my usual lazy, wake up late Saturday. On days like this, I like going to the Curve to get a brunch, by myself, and perhaps a book. Its my ME time. My usual haunt is the Dome. And I would have the same thing. Tuna wrap and a cup of long black with milk.

So after I got up, took my time to shower and get dressed, I headed for the Curve. I thought of doing something different, like have pancakes at the House of Pancakes, but I am so bounded by routine, so I stuck to the plan, tuna wrap at the Dome.

So I grabbed a comfortable spot, chose some magazines, and looked at the menu. I decided to be slightly different, instead of having a wrap, I decided to have my tuna with turkish bread. I toyed with a latte or cappuccino, but decided to stick to the long black.


The tuna in turkish bread turned out larger than the tuna wrap. So I guess if you want value for money, go for the bread! My biggest favourite in this, is the tomato chutney. It is sweet and it it just goes so well with the tuna. I usually ask for extras! I think the wrap tastes better than the bread. As I snapped this picture with my SLR, I actually got told off my the restaurant manager!! He asked what the picture was for. Well, I said, the picture is for myself! Sheesh! He was concerned that I would put it in a magazine or something, as if I am that lucky! I wonder if posting it in a blog counts for the same?



The fleamarket just outside Dome was already up, I debated if I should check it out as it was SO hot! With the shopoholic in me screaming "just wanna take a peek", I decided to take a stroll. Luckily, the heat prevented me from taking a too close a look, so I walked away with no money spent :) Hooray for me hehe.. 

Thursday, February 26, 2009

Cup of tea?





Funny thing when I was studying in England, I never fancied tea. I hardly drank any tea at all. The only tea I ever drink is chinese tea, or Japanese Green tea. Oh but yes, I did drink PG Lipton's tea ocassionally, only because I found the ad amusing. It was about a family of chimpanzees who dressed up as a mom, dad and I think there were few little ones too and drank tea. 

During my trip to Uzbekistan last year, it was as though, tea was re-introduced to me. They drink a lot of tea there. And they would usually have it in a pot and served them in little tea cups, like those chinese tea cups. Yes, they had quite a bit of chinese influence there. And, they would usually have their tea with lemon and sugar. They would have it at every meal. Its like their main drink. Their favourite brand of tea, happens to be Ahmad Tea.

Now I was in England for 5 years. And I've never heard of Ahmad Tea when I was there. Then again, I was not a tea drinker. So apparently Ahmad Tea is a big deal and is a famous English tea brand. So I loved the whole life style (and I also loved the tea of course hehe) of having a pot of hot lemon tea after dinner. So I went to Giant the other day, and bought some Ahmad Tea, Earl Grey flavour (do they call it a flavour, or brew, or what?) and some lemons and decided to make some for hubby at home. I had a chinese tea set, so I thought, how nice to have it just like at Tashkent :)

So I made hubby some hot lemon tea and he loved it. I would say, its nothing incredibly different, but it seemed special making your own pot at home. I don't like tea usually because it has a bitter and "sticky" after taste. But Ahmad Tea is smooth and nice. Of course, its double the price of your regular Boh or Lipton tea.

So, as I type this blog, am sipping on hot lemon tea, feeling very English and posh :D


Dinner with colleagues

I don't mean to sound boring, but I don't usually have dinner with my colleagues. Lunch yes, but after office hours, strictly no work people.

But last night, a few of us, decided to layan our glutton and decided to have a Korean Steamboat buffet at Kerinchi station at a restaurant called Soul Kitchen. There was 7 of us. All of us from different departments and seldom work together unless we are on similar projects.

I found it refreshing as almost for the first time, I got to know them better. Also refreshing, because I was with people whom I don't usually hang out with. You know, your usual bunch would talk about roughly the same thing, you can almost guest what they would find funny, and we would usually talk about what we are comfortable with. With a new crowd of people, the dynamics are different. And thats refreshing.

The food was good at Soul Kitchen.The BBQ stuff was great. They had beef, chicken, lamb marinated 3 different ways. They had stuff for steamboat, the usual variety of fishball and odd looking "fishball" stuff. And then they had seafood like prawns, clams, squid and fish. They even had dessert and a salad bar. Drinks was also free flowing. All that for RM43 per head.

We had a good laugh, enjoyed the food and each other's company. We decided to make this a monthly thing. We decided the next venue would be a buffet dinner with karaoke, which I guess Red Box would be great.

Yes, life throws interesting things at you when you are in your 30s. hehe.....

Gone were the clubbing days where a night out is the most exciting event of the week.

Eating at home

We eat out way too much. I almost never cook at home. I just don't have the time or energy. I've got everything I want in a kitchen, but I seldom use it. Infact, I think I did more cooking at my little apartment I used to live in in Ampang, where the kitchen only fits 3 people max no kidding!

In that little kitchen, I did lots of makan makan. I did an open house for Raya almost every year, buka puasa as well! I would invite my friends over and cook something.  Yes, I utilized my little kitchen to the max it can accomodate. It was so small, I could not even fit my fridge in it. I had to place my fridge in the dining room!

At my new place, I have  HUGE kitchen. But somehow, I do not make full use of it. Oh wait, I do do a little baking. And sometimes I make lasagne and pasta. OK la. But I don't cook meals as often as I should. And we all know that eating out costs a BOMB. Mind you, we don't go to uptown or places like that. Unfortunately we would go to places where we would spend RM70 -80 ringgit per meal almost every night!

So last weekend, as you can see in my previous post, I cooked. And we ate home both Saturday and Sunday. We figured by just eating home on weekends, we save RM200 per weekend. Thats RM800 per month! And that eating home only on weekends.

On Sunday I made some bolognaise sauce, something easy to reheat and quick so we could have it the following few days in the week. And yup, Monday and Tuesday, we ate home! So we saved another RM200. Only today we ate out with a bunch of friends. A Korean BBQ and Steamboat place at the Kerinchi Station.

So, am gona try and cook at least on weekends. Something simple. Save some money. After all, we are going through a Global Economic Crisis now! 

Thursday, September 11, 2008

Salam Ramadhan

Such an overdue post. This was meant to come up 1st of Ramadhan of course. Better late then never?

So hows Ramadhan been? Mine's been rather uneventful. We've only been to the Pasar Ramadhan at TTDI. Not very exciting. They don't have that many stalls, and they don't seem appetising. I mean, you don't feel excited and feel like you want to buy everything there. There is a famous popiah stall there (then again almost all pasar ramadhans has a famous popiah stall. I really wonder what the craze is all about). The queue is endless and people actually take the time to wait. This popiah is the goreng type, not the basah type. I've tried it before and its quite nice. I like the one with the red sauce on top.


Deep fried popiahMalaysian night market - Kueh teaw gorengPasar Ramadhan Section 14 PJMalaysian night market - Putu Bamboo

My favourite nasi kerabu stall opens at the TTDI pasar ramadhan too. Che Nah sells the same stuf she does in the mornings but with more lauk and such. There is also this stall that sells chocolate cake, apparently very nice. I am yet to try it. There is also one that sells giant samosas. Quite nice, but not that great.

Really fun and exciting pasar ramadhans are usually in KL. The Setiawangsa one has SOOOOO many things to drool over. Lauk for nasi is in abundance. I can't even list them down, or rather, i don't even know what they are called, but I eat them anyway. We end up with more than necessary usually. And cheap too. Definitely cheaper than the one at TTDI.

I'm not a fan of hotel buffets. It costs far too much and hotels are exploiting ramadhan. Besides, you can't eat that much for buka anyway.

So this evening, we are going to Setiawangsa to get lauk. YUM!!!

Friday, August 29, 2008

We all got to cut back

Cleo

Not only fuel prices has gone up, our kitty food is following suit too!

We used to buy the 2kg bag Royal Canine brand, which costs RM43. Now it costs RM60++! Teddy and Cleo now has to cut back too! We have to ween them out of Royal Canine and get them to switch to another brand. Thing is, they are really fussy eaters. Kalau tak sedap, they don't want to eat! I usually play dumb and eventually they will eat some anyways. And they do put up a very disappointed face!

Well, things are getting more and more expensive, and they have to learn to cut back too. Our budget for cat food is no more than RM50 for a 2kg bag. Beyond that, its just too steep.

We got to find cheaper alternatives now.

Poor Teddy and Cleo

IMG_9451

Thursday, August 14, 2008

Surfs up!

Am off for a short beach holiday on Sunday. Naturally I went shopping for a bikini, and for the life of me, I can’t find a decent bikini in the whole of KLCC!!!! (Am too busy to go elsewhere)

To either look ugly or just too small! What… only cricket sized women wear bikini? What about voluptuous, full figure like moi??? (hehe)

When I was in Zurich, I saw some dam nice bikinis. Beautiful colourful ones, and check it, they come in my size and even larger! So NORMAL sized people can wear them too! I did not buy any then because I thought they were a bit too expensive, around RM200. In KLCC, as I just found out, cost even MORE!

Am so upset. I can’t even get decent bikini’s here !!

Note to self: Try Curve's fleamarket kalau sempat.

Sunday, August 10, 2008

Breakfast at La Bodega


Breakfast at La Bodega, originally uploaded by Selinz.


Our most favourite thing to do on a Sunday morning is to have breakfast at La Bodega. We love the food, the atmosphere and the lazy, warm Sunday feeling.

The above is my usual order in the America Breakfast set. Scrambled eggs on toast (its under the scrambled eggs in the picture), sauteed mushrooms and baked beans. A dash of freshly grined pepper, ketchup..... and we are good to go!!

Wash it down with some orange juice and end it with a hot cup of coffee. BLISSSS!!!

Wednesday, July 30, 2008

Extravagant breakfast

I am a bit extravagant when it comes to breakfast. I would pay any price for a good one. And the only good breakfast I can get at KLCC is at San Francisco Coffee. Mind you, I don’t fancy high carb meals like nasi lemak or mee goreng, which you can get aplenty here. I prefer high protein ones.

Everyday I spend between RM10 – RM15 on breakfast and coffee at San Fran. My usual would be tuna brown toasted and small coffee with low fat milk. If I feel like treating myself, I’d have the omelet set, which includes an omelet with cheese, tomatoes and sausages in it, baked beans and toast and coffee. San Fran’s recent new menu is fat better than its previous, much to my relief.

In light of rising prices in everything, I still can’t cut back on my breakfast. Its like the most important thing to me in a day. I just need a good kick start to a very boring day ahead. Especially coffee.

As I type this post, I am waiting for my coffee to kick in before I get on with some real work.

PS: I just realised that I've written yet again on my San Fran coffee experience. Shows how loyal a customer I am hehe !!

Friday, June 06, 2008

Enrich Sucks

I am so amazed at how bad the service is at Enrich. I mean, it is a loyalty card service which, by rights should be providin exceptional service to its loyal customers. My recent, sour experience with them is making me think twice when choosing an airline to fly. MAS is definitely NOT top of my list.

For my coming trip to Zurich, I redeemed hubby's Enrich points for my flight tickets. So I dialled MAS's customer service number, and selected option 4 for Enrich's services. I was told that all their representatives are busy and will get back to me as soon as they can. I was "entertained" with their piped in music while put on hold. I was on hold for FREAKING 40 minutes! I had tried several times at various times of day with the same results. This time, I had no choice, I could not hang up. I had to make my booking!

Finally somebody picked up my call and helped me with my booking, which took another 40 minutes! Can you believe that! No wonder I was in queue for so long, if every customer takes that long to serve! Nevermind that, later I discovered that he stupidly messed up my booking. He booked me on a paying seat instead of an Enrich seat. I found out when I went to collect my ticket at the MAS office at KL Sentral. Needless to say I went mad and started expressing my disatisfaction LOUDLY! The lady behind the counter could not help me cos the Enrich seats on the flight that I was booked on was FULL! By this time I was fuming mad. She calmly told me that someone from Enrich will call me and sort it out. I said under my breathe "She better!"

Later that day, someone from Enrich did call me and to cut story short, she finally found me a seat which gets me into Zurich the day that I requested. Luckily this woman was apologetic and went out of her way to help me.

Otherwise, Enrich will see a very angry letter from us, plus discontinued use of Malaysia Airlines from us AND we will persuade all our colleagues from The Company to do the same.

Note: I also might want to add that on the several ocassions that I was on the phone with Enrich, I was greeted with staff on their FIRST day at work with Enrich and had no clue how to help me. One even mistook the airline code of Frankfurt for France! How scary is that!

Enrich... you guys better sort yourselves out. Or MAS will suffer a greater loss than they are already now, what with the Air Asia and MAS airline battle.